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Software and Trading Support Engineer

Contract: Permanent position (CDI)
Start time: As soon as possible
Location: Paris area
RER A - "Rueil-Malmaison"
(15 min from Etoile / 20 min from Les Halles)
Salary: 1st year : > 50 k€ gross
From 2nd year on: significant increase depending on results.
Job level: Cadre
Experience: All levels of experience

Job description

Take charge of incidents reported by our clients concerning:
- the functioning of our software
- their trading activity and the functioning of our order placement systems

Trading support and placement of orders in the financial markets :

  • Investigate in depth all trading and order placement incidents in order to determine the precise origin and order of events.
  • Contribute to the resolution of these incidents either by directly using the software tools available to you, or by collaborating with our technical teams.
  • Write clear and precise resports concerning these incidents for our clients and for our compliance department.
  • Identify recurring problems in the use of our software and/or our services and propose ideas for improvement.

Software support

  • Analyse client feedback in order to respond to their questions about the functions of our financial market trading software and services.
  • Contribute to improving help resources (manuals, videos, FAQs, internal documentation).
  • In case of identification of a software bug, write technical reports for our development teams and follow-up with our clients until resolution.

To allow you to accomplish your missions:

  • You will work in a small team of experienced members who will contribute to your training
  • You will develop a deep understanding of the fuctioning of our trading and market analysis software, of our financial market order placement systems, and of the financial instruments that we offer (Stocks, ETFs, Futures, Bonds, Options, CFDs, Forex...).
    • You will benefit from training on all of these subjects.

Your profile

Recent graduates without previous experience may also apply for this job.

  • You are interested in learning about financial markets and/or software.
  • You intuitively understand how most software that you use works.
  • You have good analytical and writing skills.
  • You have a good level of spoken and writen English.

Share your enthusiasm and experience with our teams by applying now!

Tickets restaurante
Seguro médico ("mutuelle")
Salario atractivo
65 trabajadores, 8 nacionalidades
Café gratis
Ducha
Edad media: 33
Ambiente de trabajo agradable

Sobre nosotros

Desarrollamos programas informáticos con el fin de mejorar la eficacia en la operativa de inversores particulares y profesionales.

Nuestro objetivo es el de ofrecer a nuestros clientes las mejores herramientas analíticas y de trading, además de una de las ofertas de intermediación más competitivas.

Formar parte de nuestro dinámico equipo le permitirá trabajar con autonomía, asumir responsabilidades, disfrutar de un ambiente de trabajo agradable en el que desarrollar su carrera profesional y aprender día a día.

Nuestra empresa está altamente valorada por inversores activos y nuestros clientes aprecian la innovación constante que ofrecemos, tanto en el campo tecnológico como en el financiero.

Fundada en 2001
por dos amigos
de la universidad

65

Trabajadores

1.021k

usuarios en el mundo

19.7 millones

órdenes ejecutadas en 2020

ProRealTime
30 avenue Edouard Belin, 92500 Rueil-Malmaison

Nuestras oficinas se encuentran próximas a la estación del RER, en un barrio agradable con varios restaurantes, parques y un sendero para caminar al borde del Sena.

En transporte público:
- Tome el RER en dirección a "Saint-Germain-en-Laye"
- Baje en la parada "Rueil-Malmaison"
- Salida "Rue des deux gares"
Nuestras oficinas se encuentran a menos de 200 metros al cruzar la calle.

En coche: Haga clic aquí para acceder al plano Google Maps