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Back Office / Customer service - bilingual French/English - H/F

Contract: Permanent position (CDI)
Start time: As soon as possible
Location: Paris area
RER A - "Rueil-Malmaison"
(15 min from Etoile / 20 minutes from Les Halles)
Salary: 35 - 45 k€ gross per year
Job level: Cadre
Experience: All levels of experience

Job description

Within a small team and in a pleasant work environment, you will perform customer service, back office, and administrative work.

Back office jobs:

  • You will do compliance verification on our clients' applications to open accounts
  • After analyzing the situation of our clients (finances, trading experience) you will make decisions in accordance with our procedures
  • You will follow up on the administrative opening of these accounts and inform our clients of the status of their applications
  • Working with the sales team, you will make sure that our regulatory obligations are met
  • You will contribute to updating our procedures

Customer service jobs:

  • Respond to customer service requests by phone and by email of active users of the ProRealTime software
  • Develop relationships of proximity and trust with these users
  • Participate in improvement of our software and trading activities

To allow you to accomplish your missions:

  • You will work in a small team of experienced workers who will contribute to your training
  • You will benefit from internal training:
    • about regulatory compliance and anti-money laundering procedures
    • about use of the ProRealTime Trading software
    • related to the trading activity sector (placing orders in the market, technical analysis...)

Your profile

Recent graduates without previous experience may also apply for this job.

You are bilingual French/English.

  • You have a lot of motivation to learn new things to succeed in your job.
  • You are an organized and serious worker with good attention to detail.
  • You know how to work independently and have excellent capacity to adapt to new situations.
  • You have great people skills and are an excellent written and oral communication skills.
  • You have good mastery of common computer software (windows, office...)

Share your enthusiasm and experience with our teams by applying now!

Tickets restaurante
Seguro médico ("mutuelle")
Salario atractivo
52 trabajadores, 8 nacionalidades
Café gratis
Ducha
Edad media: 30
Ambiente de trabajo agradable

Sobre nosotros

Desarrollamos programas informáticos con el fin de mejorar la eficacia en la operativa de inversores particulares y profesionales.

Nuestro objetivo es el de ofrecer a nuestros clientes las mejores herramientas analíticas y de trading, además de una de las ofertas de intermediación más competitivas.

Formar parte de nuestro dinámico equipo le permitirá trabajar con autonomía, asumir responsabilidades, disfrutar de un ambiente de trabajo agradable en el que desarrollar su carrera profesional y aprender día a día.

Nuestra empresa está altamente valorada por inversores activos y nuestros clientes aprecian la innovación constante que ofrecemos, tanto en el campo tecnológico como en el financiero.

Fundada en 2001
por dos amigos
de la universidad

52

Trabajadores

700k

usuarios en el mundo

>7 millones

órdenes ejecutadas en 2018

ProRealTime
30 avenue Edouard Belin, 92500 Rueil-Malmaison

Nuestras oficinas se encuentran próximas a la estación del RER, en un barrio agradable con varios restaurantes, parques y un sendero para caminar al borde del Sena.

En transporte público:
- Tome el RER en dirección a "Saint-Germain-en-Laye"
- Baje en la parada "Rueil-Malmaison"
- Salida "Rue des deux gares"
Nuestras oficinas se encuentran a menos de 200 metros al cruzar la calle.

En coche: Haga clic aquí para acceder al plano Google Maps